Are you organized, compassionate, and energized by creating positive experiences for others? Join our innovative integrative mental health clinic where cutting-edge psychiatry meets holistic healing. We are seeking a full time Administrative Assistant to be the welcoming face and operational backbone of our clinic.
About the Role
As our front desk receptionist and administrative assistant, you will be the vital link between patients, providers, and our management team. You will help ensure smooth clinic operations and a warm, professional environment that supports healing from the moment a client walks through the door or makes a phone call.
This position involves direct support for our clinical team, day-to-day administrative tasks, and contributing to strategic projects and systems improvement. You will work closely with ownership and clinic managers to keep our high-touch, high integrity practice running efficiently.
Key Responsibilities
· Greet and check in patients with warmth and professionalism
· Manage scheduling for new and returning clients using our EMR (Charm)
· Answer phones, monitor voicemail, and respond to general clinic emails
· Collect payments, verify provider crediting, and assist with daily financial balancing
· Maintain inventory and supplies, coordinate shipments, and product sales
· Support providers with forms, records, and patient communications
· Assist with data collection, marketing efforts, and operational projects
· Help maintain a clean, calm, and welcoming environment throughout the clinic
· Collaborate with the management company on continuous quality improvement
· Uphold client experience throughout all 6 stages of the care journey: first contact, arrival, waiting, treatment, departure, and follow up
Qualifications
· Strong interpersonal and communication skills
· Proficiency with basic computer tasks and scheduling systems
· Knowledge of integrative or holistic health, psychiatry, psychedelics or naturopathic medicine is a plus
· Ability to manage multiple tasks with calm focus and attention to detail
· High integrity and a desire to support patients on their healing journey
· Basic math skills for payment processing
· Comfort learning and navigating EMR software (we use Charm)
· A team oriented mindset and openness to feedback and growth
Why Join Us
· Be part of a clinic that is transforming mental health care by integrating body, mind, and spirit
· Work alongside experienced doctors, therapists, and wellness providers in a purpose driven team
· Help people feel safe, seen, and supported from their very first point of contact
· Opportunities for professional growth, meaningful contribution, and daily purpose
Apply today with your resume and a short note about why this role speaks to you. We look forward to meeting someone who wants to be part of a warm and innovative healing community.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Fort Collins, CO 80525 (Required)
Ability to Relocate:
- Fort Collins, CO 80525: Relocate before starting work (Required)
Work Location: In person