Daydream MD Integrative Health & Wellness is seeking a dependable and patient-centered Medical Receptionist / Patient Care Coordinator to support front-office operations in our integrative medical and mental health clinic. This is an in-person, part-time role focused on patient access, scheduling, and administrative support.
About Daydream MD Integrative Health & Wellness
At Daydream MD Integrative Health and Wellness we leverage cutting edge psychedelic medicine treatment protocols in concert with Eastern practices such as breathwork and mindfulness to complement evidence-based therapy and prescribing services. We specialize in alleviating depression, anxiety, chronic pain, addiction, phase-of-life, provider burnout, parenting, BIPOC, relationship, career, trauma-induced, military and first responder and LGBTQIA difficulties, providing our members with the tools to rediscover balance and well-being.
Description
Medical Receptionist / Patient Care Coordinator (Part-Time, In-Person)
Daydream MD Integrative Health & Wellness
24 Hours/Week | Wednesday–Friday | On-Site
Daydream MD Integrative Health & Wellness is seeking a dependable and patient-centered Medical Receptionist / Patient Care Coordinator to support front-office operations in our integrative medical and mental health clinic. This is an in-person, part-time role focused on patient access, scheduling, and administrative support.
Schedule
- Part-time: 24 hours per week
- Wednesday–Friday
- On-site (in person)
Key Responsibilities
- Serve as the front desk medical receptionist and first point of contact for patients
- Greet, check in, and assist patients in a professional healthcare setting
- Schedule, confirm, and coordinate appointments for multiple providers
- Register new patients and manage intake, consent, and demographic information
- Support patient access and care coordination workflows
- Assist with insurance verification, eligibility checks, and benefit inquiries
- Communicate financial responsibility, self-pay rates, and payment policies
- Collect co-pays, deposits, and self-pay payments accurately
- Answer phones, return voicemails, and manage patient communications
- Maintain HIPAA compliance and confidentiality standards
- Support administrative and clinic operations as needed
Required & Preferred Qualifications
- Prior experience as a medical receptionist, patient coordinator, front desk associate, or patient access representative preferred
- Experience in healthcare, behavioral health, mental health, or wellness settings a plus
- Strong customer service and patient communication skills
- Comfortable discussing insurance and financial policies with patients
- Detail-oriented with strong organizational and multitasking abilities
- EHR/EMR experience preferred
- Reliable, professional, and team-oriented
Work Environment
- Integrative psychiatry and medical clinic
- Behavioral health and wellness services
- Collaborative, patient-focused care team
Salary
$21 - $25 per hour