Story Telling and Social Media Manager - Qasa

Costa Rica
Marketing & Public Relations

About Qasa

Qasa (www.qasa.house) is a pioneering queer wellness destination nestled in the Diamante Valley of Costa Rica. We host transformational retreats rooted in sacred plant medicine, embodied pleasure practices, and nature-based healing. Our mission is to create spaces of joy, safety, and belonging for LGBTQ+ folks and allies seeking deep connection and personal transformation.

The Vision for This Role

You are the living, breathing voice of Qasa online - capturing the magic of our retreats, nurturing digital relationships, and co-building a content ecosystem that reflects our values of authenticity, reverence, and play. This role blends creative storytelling, short-form video creation, community engagement, and performance-minded marketing. You’ll hold the pulse of our social presence while aligning with broader goals: growing our audience, converting leads, and deepening the resonance of our brand.

You’ll collaborate closely with our Head of Growth, Sales Lead, and Retreat Ops team to ensure our content is strategic, soulful, and scalable. From spontaneous jungle moments to campaign execution, you’ll help shape how the world sees and feels Qasa.

You’ll Thrive in This Role If You…

Are a creative and intuitive storyteller who turns moments into movement Fluent in Instagram (Reels, Stories, Lives) and TikTok, with a portfolio of short-form video work Proficient in Canva, CapCut, or similar video and reel-editing apps. Curious and capable with ManyChat, GoHighLevel, or similar CRM/automation tools Grounded in community—you’re not just chasing clicks, you’re building trust Organized and systems-minded—you can track content, plan posts, and report on performance Self-directed and fluid—you thrive in dynamic environments and roll with what the jungle gives you Deeply aligned with queer embodiment, liberation, and care-centered storytelling

Key Responsibilities

Daily Storytelling & Real-Time Creation

Capture, video editing and post daily Instagram & TikTok content (Stories, Reels) that reflects the healing, joyful, and irreverent magic of Qasa Use mobile editing tools (CapCut, Canva, etc.) to create compelling, on-brand content Work in flow with the land and community—capturing both spontaneous joy and sacred stillness

Content Tracking, Reporting & Optimization

Track engagement metrics across Instagram, TikTok, and Facebook Generate weekly performance reports and highlight top-performing content Make data-informed content recommendations to improve engagement and conversions Maintain content records in our Marketing Tracker for all promotional deliverables

Community Engagement & Lead Nurturing

Monitor comments, DMs, and mentions daily—respond with warmth, clarity, and consent-forward communication Route leads and sales-related inquiries to the appropriate team member Build relationships in public comment threads and share helpful, human responses that reflect our brand values

Funnel Awareness & Social Automations

Collaborate with our GoHighLevel lead to support social-to-funnel pathways (lead magnets, retreats, events) Build and update social automations using MiniChat and GoHighLevel Share insights on how social media content can better feed our lead generation and conversion goals

Influencer Collaborations & Seeding

Research, track, and maintain a database of aligned queer and wellness creators Support initial outreach for partnerships, guest invites, or seeding campaigns Flag potential high-impact collabs and make strategic recommendations

Campaign Execution

Support launch and promo campaigns by customizing and posting on-brand assets Repurpose longform content (emails, blog posts, retreat highlights) into bite-sized, shareable pieces Stay in sync with our retreat calendar and campaign timelines

Community Presence & Collaboration

Co-create content with guests, facilitators, and staff—with enthusiastic consent and clarity Represent Qasa values: authenticity, reverence, play, queerness, and care Collaborate closely with our Marketing Director, Sales Manager, and Retreat Ops team to align on priorities

Bonus Points If You…

Have experience in influencer marketing, UGC partnerships, or ambassador programs Know how to track UTMs, conversion metrics, or lead-source performance Have lived or worked in retreat/wellness/hospitality environments Are familiar with Qasa’s tone, mission, or previous identity as Jungle gayborhood

Requirements

2+ years in social media or content creation

Proficient in Instagram, TikTok, Canva, and CapCut

Strong written communication and community engagement skills

Organized, self-directed, and comfortable in dynamic environments

Deep alignment with LGBTQ+ values and Qasa’s mission

Legally authorized to work in Costa Rica (citizenship, residency, or valid work permit)

Compensation & Benefits

Competitive salary for the Costa Rican market Meals provided during on-site working days Access to select retreat programming and community events Ability to work remotely during low-season periods (exact schedule TBD) Space to grow your voice and shape a movement

Additional Opportunities

You’re welcome to offer your own 1:1 sessions (e.g., creative offerings, coaching, healing modalities) to our extended community in alignment with the Qasa Way.

These are profit-share based and offer a beautiful way to share your gifts while deepening your connection with the Qasa network.

To Apply

Send us your resume, a short note about why this role lights you up, and a few samples of your social media work (Reels, TikToks, or posts that showcase your voice and style). eugenia@qasa.house

Apply for job